Terms & Conditions
All items hired by The Vintage Prop Company, (“VPC”) are hired with the following conditions:
General - The hirer assumes all responsibility once items are in their possession. (See security deposit)
Please ensure you keep all packaging, especially boxes. It makes things tricky for us to transport our props when boxes are lost or damaged.
Unless agreed by VPC, all props and furniture are for indoor use only. Any items left outside are done so entirely at the hirer’s risk. If we have agreed that furniture can be used outside (weather permitting), please ensure they are not left outside overnight. If stored in a marquee, please ensure they are away from the sides to avoid water damage.
All props are for decorative use only. Props such as our vintage bicycle and carts are not to be used. Please take care with items such as glass lanterns and glass vases and keep away from children. The Vintage Prop Company cannot be liable for any accidents and damage caused.
All our props are generally vintage items and will show signs of wear associated with age, with the exception of new items such as mason/candy jars, glassware, candy cart etc..
Delivery - deliveries are to one location at ground floor loading by ONE man only. Assistance may be required for offloading. We will advise you if this is required and of any additional cost is applicable.
All prices assume props will be delivered one day prior to event date and collected day after event date. If props are required for a longer period than this, additional charges may apply.
Deliveries and collections will be made as agreed and confirmed with each client. We offer free delivery and collection within a 10 mile radius of Ladybank, Fife. Thereafter a delivery charge is applied.
Please provide a representative to meet the driver at delivery and collection to ensure the props are checked in and out.
All props and furniture must be moved to one location by the client for collection and assistance is required to load the props. Please ensure this will be available.
Invoices issued are valid for 7 days from date of invoice. If deposit is not received within the 7 day period, VPC have the right to allocate props to another client.
Deposit - A deposit of 25% is required to secure your chosen props. Once deposit is received, your chosen items will not be made available to anyone else on your chosen date.
VAT - We are a VAT registered company, so all hire prices and services are subject to 20% VAT.
All invoices are valid for 7 days. If you require longer before paying your deposit to secure the props, please let us know and will extend where possible.
Cancellation - As our items are unique and one of a kind, once you have booked them we cannot offer them to another client, so we do charge a cancellation fee:
Less than SIX months - 50% of the balance
Less than TWO months - 75% of the balance
Less than TWO weeks - 100% of the balance
If the cancellation is out of your control (Covid 19), we will refund 100% of your money or where possible meet your re-scheduled date.
The balance of your invoice is payable two month prior to your event day, along with your security balance., (see below)
A security balance deposit cheque is to be sent to our offices two months prior to your event. This isn’t banked, but held as security whilst the prop are on loan. We will return the cheque after the safe collection of all hire items. If preferred your security deposit can be paid via Bank Transfer. We will refund your security deposit on safe collection of the props.
All damages and losses will be charged for, so please take care of the hire items whilst they are in your possession. We do not charge for general wear and tear.
All clients will be required to sign/date an Inventory of items form on delivery & collection of items. This document outlines the items being hired along with agreed hire period and deposit held.
Please ensure you have all items ready for collection, or deliver the items back to The Vintage Prop Company by the specified time. We sometimes have a very short turnaround time. A fee may need to be charged for late return.
BACS is preferable, please allow THREE working days for the transfer
A/C Sort code: 09-01-28
Account No: 51900237
Cheques payable to JAT Solutions Ltd (The Vintage Prop Company is an associated company of JAT Solutions Ltd).
The Vintage Prop Company,
42 Hill Street,
If you have any questions at all, please contact us directly.
Privacy & Safety
At The Vintage Prop Company we treat customers’ personal information and details extremely seriously and will not share your information with any third party unless you give us explicit permission to do so. We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998) with the primary purpose of making your shopping experience as enjoyable and easy as possible.
When you email us we collect your name, address, e-mail and telephone number. We need this information to answer any of your questions. We also use your email address to contact you about our latest special offers and promotions from The Vintage Prop Company.
The Vintage Prop Company works with a number of reputable and carefully selected third parties to enhance your experience online and to facilitate the sending of marketing messages via Email. When your personal data is shared with these third parties, we require that these third parties treat your data as confidential and to fully comply with all applicable UK Data Protection and consumer legislation. We will not release your information outside of The Vintage Prop Company for the purposes of mailing or marketing.
The data we collect about you will be accurate and up to date wherever possible. Should you become aware that any information held by us is inaccurate please contact us any time either by telephone, post or e-mail and we will correct it.
We want to make sure we get in touch with you in the best way possible. If you don’t wish to receive communication via post, telephone or e-mail from The Vintage Prop Company , please let us know and we will opt you out of any of these services.
All your data is stored on our Host Server and is password protected to make sure no unauthorised access is possible. When placing an order, sensitive data including credit card details are transmitted via Secure Socket Layer (SSL) encryption.